Pricing varies widely depending on the project size and scope, distance to installation site, etc. We provide quotes on a case-by-case basis after hearing your ideas. Quotes are free and we also welcome quote requests just for research, even if you’re still in the early stages of planning. Please send us any documents, such as design sketches, plans, or drawings of your ideas, so that we can provide a detailed assessment and quote. We look forward to hearing from you!

Yes, we serve all of Japan and also have overseas installation experience.For distant customers, we usually begin with email or phone correspondence during the planning phase. Once it's time for installation, we conduct an on-site meeting followed by the setup. We welcome inquiries from anywhere, as it’s our goal to bring joy through water displays in a wherever we can.

It varies depending on the product and project size, but for most cases, delivery takes 25–40 days domestically from the order date in Japan. International lead time and delivery time may also vary depending on production volume and season.

If you already have a layout or product image in mind, please send us drawings showing the scale (width, height, etc.), and we’ll prepare a quote based on that. If you're still early in the planning process and don’t have specifics, we can provide a rough budget estimate based on the space and dimensions. i.e. The Water Pearl in our most famous explanation video shot in our showroom is 3000mm wide, 2000mm high and 1200mm deep. https://www.youtube.com/watch?v=mvYDBb5zz4Q

If there’s an existing installation near you, especially in public or shared spaces, we’ll introduce you to those examples.If that’s not possible or you’d like a hands-on product explanation, you can visit our showroom in Tokyo, Japan. Even if you’re just beginning to explore, feel free to come by and take a look. Showroom Products Include: Water Pearl, Aqua Wall Panels (Aqpane), and Pearl Airation etc. Please note that displays may be under maintenance or out on loan, so please contact us to arrange the time in advance. We are open on Mon–Fri, 9:30–18:30. Address: 1 Chome-17-19 Nishishinagawa, Shinagawa City, Tokyo 141-0033, Japan

We generally deal with clients directly however if you have any particular projects, please share your design idea, dimensions, location type, and any other information.

Technically yes, as the system recirculates water. However, we recommend tap water due to maintenance issues with well water—such as mineral buildup in pipes, murkiness, or unstable quality. We’ve had cases where using well water led to maintenance trouble, so we now advise using tap water.

It depends on the system: • Water Pearl and Film Fall: Yes. These circulate water via a pump and require plumbing for refills and cleaning. • Pearl Airation, Aqua Wall Panel, Hamon: No. These use non-decaying water in sealed acrylic tanks and do not require plumbing.

We don’t offer 100% maintenance-free equipment, but the Aqua Wall Panel comes very close. It requires almost no cleaning or water changes—just occasional checks on water level. The pumps are durable and rarely fail.

Unfortunately, we only sell products. However, short-term equipment rentals (1 week or more) are available for exhibitions or events. If you already have a layout or product image in mind, please send us drawings showing the scale (width, height, etc.), and we’ll prepare a quote based on that. If you're still early in the planning process and don’t have specifics, we can provide a rough budget estimate based on the space and dimensions.